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Known Issues

A list of currently known issues in the Skylight platform.
Android Client
iOS Client
Smart Glasses
RealWear HMT-1
Web Client
Web Portal
Application Builder
  • Users may experience occasional odd styling issues when Dark Mode is enabled on the device.
  • As of web platform release 21.11.0, session-based media may not appear in existing applications if the user's custom role does not include both session.media.read or session.media.create.
  • Users may experience occasional odd styling issues when Dark Mode is enabled on the device.
  • As of web platform release 21.11.0, session-based media may not appear in existing applications if the user's custom role does not include both session.media.read or session.media.create.
  • As of web platform release 21.11.0, session-based media may not appear in existing applications if the user's custom role does not include both session.media.read or session.media.create.
  • Receiving call notifications is not working when outside of Skylight on Firmware release 12.x (not supported). Work around:
    You’ll need to enable the "Allow display over other apps" setting in order to receive calls on the HMT when outside of Skylight (Main Launcher or another Application). Navigate to "HMT Settings > Apps & notifications > Skylight > Advanced" and then enable "Allow display over other apps".
If you update Skylight over-the-air (OTA) you do not need to enable this setting again. If manually updated, you will need to set this again.
  • As of web platform release 21.11.0, session-based media may not appear in existing applications if the user's custom role does not include both session.media.read or session.media.create.
  • As of web platform release 21.11.0, session-based media may not appear in existing applications if the user's custom role does not include both session.media.read or session.media.create.
No Known Issues
No Known Issues
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Last modified 1yr ago