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Known Issues
A list of currently known issues in the Skylight platform.
Android Client
iOS Client
Smart Glasses
RealWear HMT-1
Web Client
Web Portal
Application Builder
    1.
    Newly created accounts must first log into Skylight Web Portal to create a unique password before they can use the Skylight clients (Android & iOS). Work around: New users should log into the Web Portal and create a unique password prior to using a mobile client.
    2.
    Users may experience occasional odd styling issues when Dark Mode is enabled on the device.
    1.
    Users may experience occasional odd styling issues when Dark Mode is enabled on the device.
No Known Issues
    1.
    Receiving call notifications is not working when outside of Skylight on Firmware release 12.x (not supported). Work around:
    You’ll need to enable the "Allow display over other apps" setting in order to receive calls on the HMT when outside of Skylight (Main Launcher or another Application). Navigate to "HMT Settings > Apps & notifications > Skylight > Advanced" and then enable "Allow display over other apps".
If you update Skylight over-the-air (OTA) you do not need to enable this setting again. If manually updated, you will need to set this again.
No Known Issues
No Known Issues
No Known Issues
Last modified 4mo ago
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